Shipping Policy

At Shopitarium, we want your shopping experience to be simple, convenient, and hassle-free. That's why we offer FREE SHIPPING on all orders across Pakistan.

1. Shipping Availability

Shopitarium delivers orders across Pakistan, including Lahore and other cities and areas covered by our courier partners.

Shipping is completely FREE on all orders. You will not be charged any additional shipping or delivery fee at checkout.

2. Order Processing

After you place your order, our team will process and prepare it for dispatch.

• Orders are generally processed within 1_5 business day.

• We may contact you to confirm your order, especially for Cash on Delivery orders.

• Orders placed on weekends or public holidays may be processed on the next working day.

• Delivery time starts once your order has been processed and dispatched.

3. Delivery Time

We aim to deliver your order as quickly as possible.

Lahore

Orders delivered within Lahore are expected to arrive within:

48 hours

Other Cities in Pakistan

Orders delivered to cities outside Lahore are expected to arrive within:

5–6 working days

Delivery Time Summary

Location	Estimated Delivery
Lahore	Within 48 hours
Other Cities in Pakistan	5–6 working days
Shipping Charges	FREE

Please note that these are estimated delivery times and may occasionally be affected by circumstances outside our control.

4. Free Shipping

Shopitarium provides FREE shipping across Pakistan.

There are no additional shipping charges for standard delivery, regardless of whether your order is delivered in Lahore or another city in Pakistan.

Any special shipping conditions or promotional delivery options, if introduced in the future, will be clearly communicated on our website.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible products and locations.

For COD orders:

• Please provide a valid phone number.

• Make sure your delivery address is complete and accurate.

• Our team may contact you to confirm your order.

• Please ensure someone is available to receive the parcel and make the payment.

• Unconfirmed orders may be cancelled before dispatch.

6. Accurate Delivery Information

Customers are responsible for providing correct delivery information when placing an order.

Please carefully check your:

• Full Name

• Phone Number

• Complete Address

• City

• Relevant Delivery Instructions

Shopitarium cannot be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delivery Delays

While we aim to meet our estimated delivery times, occasional delays may occur because of circumstances beyond our control, including:

• Severe weather

• Public holidays

• Road closures

• Courier service delays

• High order volumes

• Security or logistical issues

• Incorrect delivery information

• Limited courier access in certain areas

If your order is delayed, our team will make reasonable efforts to assist you and provide available shipment updates.

8. Delivery Attempts

The courier may make one or more delivery attempts according to its delivery procedures.

If the customer is unavailable, does not respond to the courier, provides an incorrect address, or refuses to accept the parcel, the order may be returned to Shopitarium.

If a customer requests re-delivery after an unsuccessful delivery, additional conditions may apply.

9. Order Tracking

Where tracking is available, Shopitarium may provide a tracking number or shipment update after your order has been dispatched.

Please note that tracking information may take some time to appear in the courier's system after dispatch.

10. Damaged or Tampered Packages

Please check your parcel when you receive it.

If your package appears damaged, opened, or tampered with, contact Shopitarium as soon as possible and provide clear photographs or video evidence of the package and product.

This information may be required to investigate the issue with the courier service.

11. Missing or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will check the shipment status with the relevant courier partner and assist you as much as reasonably possible.

12. Product Availability

In rare situations, a product may become temporarily unavailable or an unexpected stock issue may occur.

If this happens, Shopitarium may contact you regarding the order and provide an updated delivery estimate or another suitable solution.

13. Policy Updates

Shopitarium reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be published on this page and will apply to orders placed after the updated policy is published.

14. Contact Us

Have a question about your order, delivery, product, or shipping? Our customer support team is here to help.

You can contact Shopitarium through the following channels:

📱 WhatsApp / Phone: [03288435577]
📧 Email: [shopitariumofficial@gmail.com]
📍 Location: 392_K block Sabzazar scheme Multan Road Lahore, Pakistan

Shopitarium — Trendy Products. Free Delivery Across Pakistan.